E-SEC Authoring Support

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Tasks ​

Some operations take longer than a single click — copying a course, migrating a legacy course, deleting a course, or uploading large assets. The authoring tool runs them as tasks in the background, so you can keep working while they finish.

The notification panel ​

Tasks appear in the notification panel, behind the bell icon at the top of every page. A red badge counts how many are currently running.

Open the panel to see what's in flight, which course each entry is about, and a progress bar where there is one. Entries are grouped by course, with the course you're currently working on (if any) pinned to the top. When something finishes, the entry sticks around with a check mark and how long it took. Clear at the bottom removes finished entries; anything still running stays until it's done.

What runs as a task ​

  • Copying a course
  • Deleting a course
  • Migrating a legacy course to the current format
  • Encoding an uploaded video so it's ready to play in the course

You'll usually see a status on the affected course card too — for example, "Preparing copy…" or "Migration in progress" on the library overview — so you don't have to keep the panel open to know what's happening.

How tasks behave ​

  • They run on our servers, not in your browser. Once started, a task keeps going whether you stay on the page, navigate elsewhere, or close the tab. When you come back, the panel reloads any tasks still in flight.
  • They're visible to everyone on your team. A copy or migration started by a colleague shows up in your panel too — handy when several authors share a library.

Uploads ​

Uploads from the editor's asset manager show up in the same panel, but they're a slightly different beast: they run in your browser, not on the server, so closing the tab during an upload cancels it. The panel is mostly there to show progress and let you know when each file is finished.

Video uploads get a follow-up: once the upload itself finishes, a server-side encode task starts to convert the video for the course player. You'll see both entries in the panel — the video isn't ready to use until both have finished. You only need to stay on the page during the upload itself; once the encode starts, you can navigate away or close the tab and come back later.

When something fails ​

If a task fails, its entry turns red and shows the error message. Most failures are transient — trying the action again often works. If something keeps failing, send the error and the course name to support@e-sec.com.

See also ​